Our objectives and our performance

Strategic goal

KPI1

Realisation2 1st half year 2025

Target 2025

Realisation2 1st half year 2024

Realisation2 2024

We aim for optimal choices for society

Controllable public charging points

800

≥ 3,750

-

-

We offer access to energy for everyone at all times

Technical realised grid capacity

520 MVA

≥ 1,200 MVA

1,020 MVA

1,920 MVA

Created grid capacity by Flex

239 MW

≥ 500 MW

89 MW

498 MW

Annual outage time

10.5 min

≤ 23 min

21.4 min

22.5 min

Our customers know what to expect from us

Satisfaction with execution date Low volume customers

71%

≥ 65%

-

-

Connection term High volume consumers in accordance with requested date

69%

≥ 65%

-

-

Adherence to plan

50%

≥ 80%

-

-

Quantitative progress work package

€ 870 mln

≥ € 1,800 mln

€ 654 mln

€ 1,486 mln

Working safely

Lost Time Injury Frequency Enexis

1.9

≤ 1

0.7

1.1

Lost Time Injury Frequency Contractors

2.8

≤ 1.5

0.9

2.2

Strengthening each other

Employee Net Promoter Score

32

≥ 37

35

32

Net inflow # FTEs scarce technical personnel

49

≥ 154 FTE

65 FTE

143 FTE

Net inflow # FTEs scarce ICT personnel

76

≥ 116 FTE

-

-

Making a sustainable impact

CO2eq-savings

-

≥ 9%

-

-

Leadership positions filled by woman

29%

≥ 30%

-

-

Remain financially sound

Controllable costs and revenues

€ 429 mln

≤ € 871 mln

€ 394 mln

€ 779 mln

  • 1For a further explanation regarding the terms used in the objectives and performance, please refer to the Additional Explanation of KPIs 'Our Objectives and our performance'.
  • 2In 2025, several new objectives have been added compared to the half-year report for 2024; therefore, comparative figures are not reported and are indicated with '-'. Regarding the CO₂ equivalent savings: this is measured annually and is not yet available halfway through the calendar year.
  • We aim for optimal choices for society

    The number of controllable public charging points is currently falling short of the target. A charging point is considered controllable if Enexis can temporarily reduce its capacity when needed. To achieve our 2025 target, we are committed to concluding several contracts in the second half of 2025.

    We offer access to energy for everyone at all times

    In the first half of this year, we built 520 MVA of grid capacity. The significant increase in investments during the first half of 2025 did not lead to a commensurate increase in the technically realized grid capacity. The KPI 'Technically Realized Grid Capacity' provides insight into the capacity expansion of HV/MV stations. However, due to lengthy permitting procedures, the increase in capacity was lower than in the first half of 2024. In addition to investments in HV/MV stations, substantial investments in the underlying grids are also necessary, which collectively explain the increase in investments. We anticipated that realized grid capacity would be less compared to the first half of 2024 and therefore we set our target for 2025 accordingly. We still expect to achieve the target for 2025.

    In addition to expanding grid capacity, we are making better use of the existing grid. For example, we are maximising the technical capacity of our assets and optimising capacity utilisation through flexible contracts. This enables our customers to play a role in alleviating grid congestion. The additional capacity generated in this way is progressing according to plan.

    The high reliability of our electricity grid is reflected in the low outage time during the first six months of this year. Despite a few major incidents, the outage time is lower than last year and remains within the 2025 target. We will continue to work on keeping the grid as reliable as possible.

    Our customers know what to expect from us

    Research shows that 71% of low-volume consumers are satisfied with the installation date. For large-volume consumers, 69% of connections were completed on the desired date. Our KPI for plan adherence monitors the completion of 10 major investment projects in line with Enexis’ investment plan by 2025. Five projects have been commissioned so far, with a further five scheduled for the second half of 2025. We therefore expect to meet this target.

    Progress on the work package is positive. The work package covers the completed work in the first half of 2025. This includes both investments in the electricity and gas grids as well as costs for maintaining the existing grid. We are ahead of last year, having increased the work package by € 216 million, and we expect to set a new record in 2025.

    Working safely

    Safety remains our top priority. By the end of 2024, we had reached step 4 (proactive safety awareness and learning) on the Safety Ladder. However, Lost Time Injury Frequency scores for Enexis and our contractors have worsened compared to last year mainly due to more incidents involving minor injuries such as falls, sprains, trips, and entrapments. As a result, we are currently behind target. The nature of the incidents is not a reason to adjust our policy, and we continue to focus on complying with the policy without compromise.

    Strengthening each other

    Our Employee Net Promoter Score is currently below the 2025 target. However, we remain committed to supporting our employees and expect to meet the target.

    To achieve our record work package and further digitalise Enexis, we are focusing not only on working more efficiently, but also on recruiting new technical and ICT staff. However, due to the ongoing labour market shortage, we are struggling to meet our recruitment targets. To address this, we are developing a tool that will provide better insight into staff turnover and capacity needs. We have also scheduled additional recruitment campaigns for supervisory roles.

    Making a sustainable impact

    CO₂ equivalent savings are measured annually and are not yet available halfway through the year. Our policy focuses on increasing the frequency of gas leak detection to enable earlier identification and repair of gas leaks, as well as making our lease car fleet more environmentally friendly.

    We are working towards a more balanced male/female ratio in management positions, but we are currently behind schedule. To raise awareness and encourage practical implementation, we have provided training on objective recruitment and selection within the organisation and are actively promoting the hiring of women into leadership roles. As a result, we saw a slight improvement in this KPI in the second quarter compared to the first.

    Remaining financially sound

    The level of costs, both direct and indirect, is mainly driven by our growing work package. We are mitigating this increase in costs by setting a savings target of € 220 million for the period from 2022 to 2026, € 197 million of which has already been achieved between 2022 and the first half of 2025.

    Risk management

    As per 30 June 2025 we concluded that our overall risk position has not changed significantly compared to the risks presented in the annual report 2024 (page 86 - 94).