Adherence to plan
The number of major E-investment projects with a start-up date in 2025 that were realised compared to Enexis’ 2024 investment plan.
Annual outage time
The annual outage time due to unforeseen interruptions (outages), measured according to the average number of minutes per calendar year that the customer is without energy (electricity) supply.
Connection term high volume consumers in accordance with requested date
The number of projects delivered on time based on the customer's requested delivery date.
Controllable costs and revenues (CCR)
An internal steering KPI that concerns the sum of the CCR from regulated activities (Enexis Netbeheer, including staff departments). Non-regulated activities are not in scope. CCR relates to operating costs and revenues, and excludes revenue from and related costs of transmission services and distribution losses, depreciation charges and amortised contributions.
Controllable public charging points
Controllable public charging points in Enexis’ area of service. A charging point is controllable if Enexis has entered into a contract with a charging point operator to dynamically (day ahead) or statically (fixed time window) limit the power of the charging point.
CO2eq savings
Measurement consists of a CO2eq-reduction in scope 1&2 of our footprint compared to baseline year 2024.
Created grid capacity by Flex
Refers to better utilisation of the current grid by applying flexible solutions for input or output. This is realised by, among other things, concluding flexible contracts with limiting conditions or connecting customers to emergency grid capacity. Examples include fixed time blocks, dynamic regulation (ZonBalans) and battery propositions.
Employee Net Promoter Score
The extent to which employees would recommend Enexis to others as an employer, determined by subtracting the percentage of critics from the percentage of promoters.
Leadership positions filled by women
The percentage of female employees in managerial positions in levels T-2 to T-4.
Lost-time injury frequency (LTIF)
Indicates employee safety during the performance of work, expressed as the number of lost-time accidents per 1 million hours worked. We measure lost-time injury frequency both for our own personnel and for contractors.
Net inflow # FTEs scarce ICT personnel
Growth in the number of in-house ICT employees. The target for 2025 has been adjusted versus the 2024 annual report.
Net inflow # FTEs scarce technical personnel
Growth in the number of own employees – in the 10 branches and Expertise, Operations and Stations – to be realised in one year in predefined scarce technical positions within the job groups Engineers, Mechanics, Executives, Specialists and Technicians.
Quantitative progress work package
The work package covers the completed work during the relevant period. This includes both investments in the electricity and gas grids as well as costs for maintaining the existing grid. Only investments in commissioned assets are included in the work package, and valuations are based on standard rates.
Satisfaction with execution date Low volume customers
Low-volume customers’ rate of satisfaction with the execution date of their connection.
Technical realised grid capacity
The high-voltage/medium-voltage (HV/MV) transformers newly realised by Enexis regardless of whether they are connected by TenneT. Old transformers that have been replaced are not deducted from the result of this KPI.